Do you enjoy helping people, staying organized, and being the go-to person everyone can rely on?

Are you someone who believes no job is too small and takes pride in doing things the right way?

Do you want to be part of a growing company where teamwork, reliability, and attitude matter just as much as experience?

Who we are:

Guidant Power, provides electrical safety services to industrial and commercial clients nationwide. 

Our team is growing, and we are looking for an Office Administrator in the Frankfort, KY office who will play a critical role in supporting our field technicians, customers, and office staff. This position is ideal for someone who enjoys helping others, staying organized, and being an essential part of a close-knit team.

Who we need:

We are looking for a highly organized and dependable individual who enjoys supporting others and keeping operations running efficiently behind the scenes. You should be detail-oriented, proactive, and comfortable juggling multiple priorities throughout the day.

This role requires someone who communicates well, works collaboratively, and approaches every task with a positive attitude. No task is too small — whether it’s coordinating travel, helping customers, organizing project files, or making a supply run, you understand that every detail matters.

You should enjoy working with people and be the type of teammate others enjoy being around. Reliability, responsiveness, and a willingness to jump in wherever needed are essential to success in this role.

What you'll do:

• Be the right hand to the office manager of the Frankfort Office
• Customer Communication
  • Send weekly service reminders to customers
  • Communicate schedule updates to customers if field teams are running ahead or behind
  • Answer customer calls and emails professionally and assist with requests
  • Follow up with customers or vendors to obtain missing project information, site contacts, and purchase orders
• Field Team Support
  • Populate field technicians’ calendars with project details, addresses, contacts, and project numbers
  • Coordinate all travel arrangements for field technicians and trainers, including flights, rental cars, and hotels
  • Gather job information and supplies needed for upcoming projects
  • Print, cut, and organize arc flash labels
  • Scan, upload, and organize project documentation and files
  • Ship additional arc flash labels and other materials to customers. 
  • Print and ship reports, one-line drawings, and project documentation to customers
  • Assist with preparing report books, drawings, and printed project materials
  • Support field technicians with scheduling, logistics, and project needs
• General Office Support
  • Order office and printer supplies as needed
  • Assist leadership and office staff with administrative tasks and special projects
  • Help maintain an organized, efficient, and positive office environment

What you bring to the table:

• This role is required to be in person in our Frankfort, KY office five days a week
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• A positive attitude and willingness to help wherever needed
• Ability to multitask and manage changing priorities in a fast-paced environment
• Strong teamwork and collaboration skills
• Ability to work independently and follow through on tasks
• Proficiency with computers and common office software such as Microsoft workspace, spreadsheets, PDFs, and online file storage systems
• Prior administrative, scheduling, customer service, or office support experience preferred
• Experience coordinating travel or supporting field personnel is a plus

What we offer:

• Compensation package commensurate with experience and skills
• Health insurance
• 401(k)
• Flexible working policy
• Opportunity to grow with a fast-growing company and make a meaningful impact